Comcast Outage

Jeffrey Schiller, a longtime network manager at the Massachusetts Institute of Technology, quickly identified the Comcast outage as a DNS problem after his wife told him they had lost Internet service.

Schiller is also a member of the Internet Engineering Task Force, an international organization that manages Internet standards and protocols..

Source: http://www.boston.com/business/technology/articles/2010/11/30/comcast_outage_leaves_internet_customers_adrift/