Bilingual Customer Service Representative

Location: Irving, TX

Responsibilities: Provide courteous, timely, and effective customer service, work toward becoming knowledgeable in advanced techniques for servicing customers on various Comdata products, maintain an attendance record within company standards, and remain knowledgeable of new products, services, and procedures Maintain acceptable Quality Assurance standards, develop communication skills that will provide the highest levels of service, and demonstrate willingness to cross-train in department support areas Candidates should be flexible with regard to staffing and system problems that may arise in the call center environment Qualifications: MUST be Bilingual in Spanish and have a high school diploma or equivalent Completion of the training class with satisfactory performance along with all appropriate testing Must have basic PC and Keyboarding Skills; good communication Skills; and the ability to work well with peers and management MUST be available to work 2nd shift..

To know more about Hound, please visit us at http://hound.com