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Posted by EmploymentCrossing
Posting ads for 9 years
Location: Zanesville, OH

Responsibilities: Informs employees of current trends in the industry and legal requirements. 2. Resolves patient complaints in a professional and timely manner. 3. Monitors bank loan program, working closely with the bank. 4. Provides education to staff on collection policies and legal requirements. 5. Maintains collection flow process within system. 6. Assures account write-offs to collection. 7. Maintains actual charity and bad debt write-off percentage to budgeted goals. 8. Works closely with collection agencies and attorneys in collection process. 9. Provides statistical reports to Director as required. 10. Monitors results of department and benchmarks to industry standards. 11. Cross trains staff for better utilization of staff. 12. Meets with Coordinators monthly to discuss department and/or resolve any issues. 13. Promotes up front collections with Patient Access Associates/Verification staff. 14. Maintains statistical reporting to identify trends and productivity. 15. Work closely with Physicians office to assure proper information is being received. 16. Assures timely registration of patients. 17. Works with other departments to assure good information flow.Requirements: High school graduate required with minimum 1 year college or additional education from an accredited institution. 2. Possesses through knowledge of collection laws. 3. Working knowledge of hospital information systems. 4. Knowledge of PC and financial software programs 5. Possess good communication skills both verbally and written. 6. Ability to work under pressure. 7. three years experience required in collections and financial counseling in a hospital setting.

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