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It Support Center Supervisor

It Support Center Supervisor

Posted by EmploymentCrossing
Posting ads for 9 years
Location: Kansas City, MO

Responsibilities: Responsibilities: A premiere resource provider of information technology personnel for local and regional clients. We provide a myriad of technical professionals available for contract, contract-to-hire and permanent placement positions. Our people-centric, quality of life employment approach provides our clients with IT professionals who have the knowledge, experience and personal satisfaction to contribute immediately in any work environment. Our desire is to create long-term partnerships with both our clients and consultants. We are actively recruiting for a stable client in the Kansas City area. This is a Contract-to-Hire opportunity that needs to be filled immediately. Position details: 24/7 Call Center needs an experience Supervisor to manage the 2nd / 3rd shift. Manage afterhours call center support operations, monitor tickets to ensure proper documentation and compliance is met. Provide Coaching to staff on customer service issues.

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