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Mystery shopping is a process in which the trained customers or shoppers visit the stores or business establishments where they pose and interact with the staffs like normal customers.In this process, the mystery shopper visits the client's business establishment.
They need to behave like normal customers while keeping an eagle eye on the happenings at the establishment. Mystery shoppers are remote eyes and ears of the business owners.
They observe maintenance, display, quality of merchandise or services offered and the staff response and behavior at the establishment, adherence to rules and procedures,waiting time for shopping
or service delivery at the establishment, efficiency,honesty and integrity of employees as well as dressing, appearance and grooming of the employees.
Once the mystery shopper has completed his shopping assignment, he should fill up a detailed questionnaire about the customer service and overall atmosphere of the business establishment and submit the report to the owner of the establishment.
The management of the establishment uses this data for a number of purposes like, improving appearance and looks of the establishment, improving customer service, deciding on employees' rewards,
motivation and training.
The mystery shopping opportunities is good for students, homemakers, retirees,senior citizens, employment seekers and start up entrepreneurs who will like to add an extra stream of income to their purse. This career option is also available to part timers, freelancers and creative persons like musicians,artists and writers because you have the freedom and opportunity to take your kids and family members along with you for the mystery shopping assignments.
This makes it easier for sit home dads and moms to take up the shop assignments.
Mystery Shoppers Qualifications
There is no specific academic qualification required to become a mystery shopper. Persons from all lifestyles, occupations and with all levels of academic qualifications can take up mystery shopping assignments.
Mystery shoppers should be observant and should have an eye for detail.The mystery shoppers need to have a reasonably fair memory and retention power to remember their observations and report the
same accurately after the shopping is over.
They should have an unbiased attitude and good personal integrity.
For most assignments, we will tell you in advance how much we will pay, rates may vary if we need people with specific attributes such as professional expertise. We will also tell you how much we will pay for travel and any spending limits which apply.
Generally the pay varies between 150 to as much as 400 pounds on a single assignment and we pay you even before the job is carried out.We will never ask you to spend your own money for an assignment.
If you will like to register with us, please fill out our application form below.
We will contact you after receiving your application.
No commitment is made on this job, and you will have flexible hours as it suits you.
Can we contact you at work?
This is so that we can look at your distance from the locations which you have to put your service into,and your address will also be need for your payments.