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Off The Wall

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HSBC online banking goes off the wallTrack this topic Print story Post commentCoughs to 'intermittent issues' as users vent spleenBy Kelly Fiveash • Get more from this authorPosted in IT Director, 26th June 2009 12:08 GMTFree whitepaper â€" Securing your Microsoft Internet Information Services (MS IIS) web serverMany HSBC customers are currently struggling to access the company's online banking system.In the past few hours a number of Register readers have complained that they were unable to log on to the service.Some were greeted with the bog standard web error message "We are unable to deal with your request.

Please try again later.

(085)" when attempting to access their accounts."HSBC website is either running like a complete dog, not resolving at all, crashing while you are inside internet banking.

HSBC really has gone pathetically bad at the moment," grumbled one disgruntled customer.The banking giant confirmed to El Reg it was having problems today."We are currently having some difficulty with internet banking.

There is an intermittent issue which we are currently investigating," a company spokeswoman told us in a terse statement.However, at time of writing, HSBC hadn't provided further details on what had gone wrong or on when customers can expect to see the online banking service fully restored.

We'll update you if we hear more.

®Free whitepaper â€" The shortcut guide to managing certificate lifecycles1 commentPost a commentRelated storiesPlague of web bugs descend on British sites (1 June 2009)Massive ID fraud and cheque scam busted in NYC (29 May 2009)Credit Suisse and HSBC announce job cuts (3 December 2008)Merchants and punters cry foul over Verified by Visa (23 October 2008)Darling launches �50bn relube of bunged-up UK banks (8 October 2008)HSBC scripting flaws play into the hands of phishers (25 June 2008)HSBC in further data loss (8 May 2008)HSBC foils '�70m fraud' (2 May 2008)HSBC plugs hole that exposed site directory (29 April 2008)HSBC e-payments system limps back online (9 April 2008)HSBC e-payments system goes titsup (again) (8 April 2008)HSBC e-payments system goes titsup (31 March 2008)
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