Return to ads
All categories
Hp/compaq Business Notebook 6715b Battery Charging Problem

Hp/compaq Business Notebook 6715b Battery Charging Problem

Posted by udtekbattery
Posting ads for 8 years

Today I got HP/Compaq Business NoteBook 6715B Battery for repair with the battery charging problem. It is a new model and we do not have a lot of experience with these laptops. The customer complained that the laptop will not charge the battery when it is plugged into the AC outlet.

HP/Compaq Business NoteBook 6715B Battery 6 cells 4400mAh

http://www.udtek.com/hpcompaq-business-notebook-6715b-battery-cells-4400mah-p-15314.html

The laptop failure symptoms:

The laptop will not turn on when I try to start it from the battery. When the laptop is turned off and plugged into the AC outlet the battery charge LED doesn't light up. I know that the battery is not charged and the LED should light up when I plug the laptop into the AC outlet. The laptop starts fine when it is plugged. When I move the mouse over the HP Power Icon in the lower right corner, the balloon will pop up and there is a line in there: Battery Remaining: N/A.

The problem repair procedure:

You can easily fix the problem just by updating the BIOS. HP says that the BIOS version should be at least v1.30. So, go to HP/COMPAQ website and click on Downloads. Select your laptop model and find any downloads for the BIOS. In the BIOS change history you will see the description of changes.

After I updated the BIOS, The HP/Compaq Business NoteBook 6715B Battery charging problem disappeared.

Reply to this ad
Recently viewed ads
Saved ads
Please log in to browse your saved adverts or sign up if you don't have an account yet.
Popular Stuff