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Get Itil Certification In 3 Days

Get Itil Certification In 3 Days

Posted by DreamsPlus
Posting ads for 8 years


Warm Greeting from DreamsPlus School of IT,

The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations.

Table of Content:

1) The Service Lifecycle
a) The ITIL Service Management Practices
b) The Service Lifecycle
2) Service Strategy
a) Scope
b) Processes
3) Service Design

a) Business Value
b) Key Principles
4) Services Transition
a) Scope
b) Processes
5) Service Operation
a) Goals and Objectives
b) Key principles
6) Continual Service Improvement
a) Business Value
b) Processes
7) Service Management Technology
a) Generic Requirements
b) Service Automation
8) How it all fits together
a) Strategy Implementation
b) Monitoring and Control
9) The examination and exam preparation
a) The examination
b) Exam preparation
10) Sample ITIL version 3 Foundation Examination
a) Sample Question
b) Answers to sample questions

The IT Infrastructure Library originated as a collection of books, each covering a specific practice within IT Service Management.

Once the candidates have completed their training, they can take the exam required for certification.

You can take online examination in Prometric and PearsonVUE in the Campus Itself.


DreamsPlus Consulting PVT. LTD

#86, South west boag Road,

T.Nagar, Chennai-17,

Ph: 044 24322519

Mobile: 9500031705, 9500031709

Mail: [email protected]

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